WE ARE RECRUITING – Liaison Co-ordinator

Posted 28th April 2022

We are recruiting a Liaison Co-ordinator – this is a new role and will support the team of voluntary Club Liaison Leads and support the set up of new Clubs.


Hours: 10 per week

Salary: £10,400

Base: 101 Greenwood Avenue, Hull HU6 9NX (with remote working options)

Report to: Chief/Deputy Chief Officer

Contract: 12 months Fixed Term


The aim is of this role is to support volunteers involved with the organisation of local clubs, to work within the parameters of Fitmums and Friends guidelines, ensuring that the strong principles & ethos of support are maintained and to ensure the expected quality of sessions is maintained within all clubs.

About the role

The Liaison Co-ordinator sits within the central team. You would be joining a dynamic team, a mix of volunteers and paid staff who work hard behind the scenes to support all the activities and clubs that fall under the umbrella of Fitmums and Friends. You will manage the team of volunteer Club Liaison Leads but also directly support volunteers within local clubs.

Specifically the role involves:

  • Leading the team of Club Liaison Leads, whose role acts as a key link between the central charity and the local club. This includes recruitment, training, supervision, facilitation of team meetings and general support in the invaluable role they play. Being the main point of contact for a Club Liaison Lead and supporting them in their role.
  • Having an overview of all Clubs – by strong communication with the volunteer CLL team, the Liaison Co-ordinator will understand the status and key issues for each Club.
  • Where a Club experiences problems the Liaison Co-ordinator will provide additional support to the volunteer Club Liaison Lead in helping a Club to resolve any issues.
  • Sharing and spreading good practise amongst the network of local clubs via the cluster system. To also use this system to ensure good communication between all volunteers involved in running a local Club.
  • Supporting the set up of new Clubs which includes liaising with partner organisations to find venues, recruitment of volunteers, marketing and promotion (including visiting local groups/organisations), organising training.
  • The role may involve the organisation of training for Club volunteers e.g. Leader Development; First Aid;
  • Managing the Cluster model which is the way in which we provide support for the local club. This involves liaison with Club Co-ordinators and their delivery group members as well as the CLL team, organising and hosting meetings; writing up minutes; managing issues as they occur.
  • Where possible the Liaison Co-ordinator will still hold responsibility for a local club, and carry out all the actions required of the Club Liaison Lead.
  • The facilitation of a Club Cluster meetings (2-3 per year) to enable effective networking and sharing of best practise between clubs.
  • Additional visits and contact over and above this may be helpful to build your understanding of the club and relationships with teams.
  • Work closely with the Overarching Welfare Leads in the event of relevant issues at a local Club.
  • Take a lead on disseminating and progressing actions which arise out of Club Liaison Lead meetings.


The work is flexible, and much of it can be carried out remotely. Face to face visits are essential in the early days as a new Club develops, but once relationships are established and volunteers in place and confident these can reduce as the cluster support takes over.

Current clubs are: Beverley, Boothferry, Cottingham, Dearne Valley (South Yorks), East Hull, Goole, Grimsby, Harrogate, Hedon, Market Weighton, York. We are currently setting up in Howden and Pocklington but we also have new clubs coming on later this year in Brough and Bridlington.

What are we looking for

We are looking for someone with excellent communication, problem solving & negotiation skills.

Prior experience of working as a Club Liason Lead is highly desirable.

Experience of managing people is essential.

We need people who understand the principles of Fitmums and Friends and who are passionate about ensuring quality and the attention to detail that this requires. This may sometimes require the need for resolving difficult situations, whilst having sensitivity in supporting volunteers.

We are looking for people who are team players able to function as a part of the central administration team as well as with the Clubs they are tasked to support.

What support is available?

• Training, support and mentoring as required.

• Regular supervision with the Chief/Deputy Officer to ensure appropriate support in the role.

• Complementary clothing & kit provided.

• Complementary refreshments when office based.

• Travel expenses

What next?

Fitmums & Friends is an exciting charity to volunteer for and we welcome applications from anyone interested in this exciting new position.

Please email Vickie admin@fitmums.org.uk with your CV and/or an explanation of why you would be suitable for this role by 8th May 2022.  An informal interview will follow.

For enquiries please contact Sam Barlow 07870 654586

the National Lottery - Sport England Fundraising Regulator